Use this page before your video conference to make sure your device supports video conferences.
For best results during your video conference, we recommend using a high speed internet connection. If your download speed is below 3 Mbps and your upload speed is below 1 Mbps, you should expect delays in connecting to the video conference.
You are attempting to test your video capabilities while using an unsupported browser.
Please note, you must use one of the following supported browsers to complete your video conference:
MacOS (Desktop/Laptop Computer) - Chrome, Firefox, Opera, and Safari.
Windows (Desktop/Laptop Computer) - Chrome and Firefox.
iOS (iPhone/iPad) - Safari.
Android (Smartphones) - Synct App, Chrome, and Firefox.
Great, your camera is ready for a video conference!
Great, your microphone is ready for a video conference!
Great, your audio is ready for a video conference!
Great, your bandwidth is good for a video conference!
Your device is not ready for a video conference. Please check the settings in your browser and on your device.
Make sure you have allowed access to your camera and microphone when prompted.
Camera: Make sure your device has a webcam that is enabled.
Microphone: Make sure you are not muted.
Sound: Make sure your volume is turned up.
Please use the following links for instructions on changing website permissions in your browser: